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Home/Shipping & delivery
FACTORY TO YOUR FRONT DOORGOOD TILES.
GOOD TILES.
WORTH
PLANNING FOR.
Tiles travel by sea to keep costs down. We arrange the freight and kerbside delivery.
What to expect on delivery day ↓FULL TILE ORDERS4–6weeks
Allow time for the full journey.
If you order todayEstimated arrival around five weeks from today
Estimate only. Timing varies by product and postcode. Confirm your deadline with us before ordering. Samples arrive in 3–5 business days.WHAT HAPPENS AFTER YOU ORDERWE HANDLE
WE HANDLE
THE JOURNEY.
Checked & packed
Tiles are inspected at the factory before dispatch.
On the water
Sea freight brings your tiles to Australia.
Delivered to you
Your order arrives by kerbside delivery.
BE READY FOR ARRIVALA LITTLE PREP.
A LITTLE PREP.
A SMOOTH DELIVERY.
Check your product’s estimate before ordering and leave time before installation.
Ask about your deliveryGet your freight quote.
Add your tiles to the cart and enter your postcode. Delivery is quoted separately from the tile price.
Arrange help to move boxes.
The driver unloads to the kerb or driveway entrance. Arrange help to move heavy tiles inside.
Check before installation.
Inspect the tiles and packaging. Report transit damage within 48 hours with your order number and clear photos.
Returns & damaged tiles ↗
YOUR HOME. YOUR LIGHT. YOUR CALL.FEEL GOOD
FEEL GOOD
ABOUT YOUR TILES.
Try three samples for $5 before you choose.
Choose your samples